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Success stories

Learn more about how market leaders are achieving success with CX!

The success of RTL; The digital world of a traditional media company.

Webcare, customer satisfaction and chatbots are important aspects of RTL's fan-centric strategy. Are you curious about their approach? In this success story, Angela Muradin, Head of Customer Care, tells you all about it!

How do you turn an 8 into a 10? Satisfaction to the max with InShared!

Acquiring, publishing and learning from customer reviews are key aspects of InShared's digital marketing strategy. Bernadette Wiersema, Customer Experience Manager, explains how the company goes about this!

Developing the ultimate B2B Customer Experience with Pimm Solutions.

Pimm Solutions is an expert when it comes to business gifts. That means many of their customers are businesses. Myrthe de Maar explains Pimm Solutions’ strategy and approach with regard to Customer Experience within B2B and how Insocial contributed to this!

Want to know more? Get a free and personalized demo about Insocial

Like Coolblue, Samsung and RTL, want to achieve success with customer feedback? Insocial helps you to make the customer experience understandable at any time. Receive a personal demo and discover the possibilities!

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